Terms and Conditions

Welcome to The Boathouse Ormesby Broad by Trinity Waters Ltd (referred to in these terms and conditions as The Company). By using our website, you agree to the following terms and conditions. Please read carefully before making any purchase.
Please refer to the side bar for our up to date contact details. If you have any additional questions you can email us at info@theboathouseormesbybroad.co.uk

1. General

By accessing this site, you accept these terms of use.

2. Orders and Payments

Payments must be completed upon order submission.
All prices include applicable taxes.

3. Food and Drink Policy

Refunds are only provided for unconsumed food and drinks with valid proof of purchase.

4. Liability

The Company is not responsible for any errors or inaccuracies on this website.

Privacy Policy

Your privacy is important to us. This policy explains how The Company collects, uses, and protects your personal information.

1. Information We Collect

We collect personal data such as names, contact information, and payment details to process transactions.

2. How We Use Your Information

To complete and deliver your orders.
To communicate about updates or events.

3. Data Sharing

Your information will not be shared with third parties except as required by law.

4. Cookies

This site uses cookies for functionality and analytics.

5. Data Security

We implement measures to ensure the security of your data.

6. Your Rights

You have the right to request access or deletion of your personal data.

Refund Policy

Refund Guidelines for by The Company:

Food and Drinks

Refunds will only be issued for unconsumed items with a valid receipt.
You will be asked to show ID upon accepting alcoholic drinks. If you cannot provide valid ID you will not be refunded and not receive your drinks